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Trusted Hearts Healthcare Solutions
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TRUSTED HEARTS CAREERS

Direct Support Professional (DSP)

Support choice, independence, daily living skills, and meaningful community participation for people with support needs.

Position overview

Support choice, independence, daily living skills, and meaningful community participation for people with support needs. This role contributes to the service team through accurate follow-through, respectful communication, and work that stays within the approved assignment.

Support services aligned with individual plans and authorized duties.

Key duties & responsibilities

  • Follow authorized individual support goals
  • Support daily living skills and community participation
  • Respect personal choice and independence
  • Document approved support activities
  • Escalate safety, behavioral, or service concerns through approved channels

Qualifications & experience

  • Training and competencies required by the individual support plan and setting
  • Person-centered communication, documentation, and de-escalation skills
  • Required safety, first-aid, and community-support training

Recruitment confirms the exact education, experience, credential, screening, and orientation requirements for the assignment. Professional credentials must remain current while performing duties that require them.

Professional standards

  • Treat clients, families, coworkers, and facility teams with dignity and respect.
  • Arrive on time, follow the approved assignment, and report absences or schedule changes promptly.
  • Document completed work accurately and submit time records through the designated process.
  • Protect confidential information and use approved communication and documentation channels.
  • Report safety concerns, incidents, changes in need, or tasks outside your training to the assigned supervisor.
  • Keep required credentials and training current; participate in renewal follow-up beginning 60 days before expiration.

Work environment & practical expectations

Group homes, residential programs, and community activities. Follow site orientation, safety procedures, infection-prevention measures where applicable, and the designated escalation process. Record completed work using the approved system.

Discuss the physical activities of the assignment, including standing, travel, personal assistance, or passenger support where relevant. Perform transfers or assistance only with appropriate training and equipment; request help when needed. Essential duties and reasonable accommodations are discussed for the actual role.

Supervision & scope

Reports to: Program Supervisor or assigned service manager. Escalate tasks outside the assigned authority, qualification gaps, safety issues, and unresolved service concerns to this reporting contact.

This role does not independently authorize clinical assessment, treatment, or medication administration. Perform regulated tasks only if separately qualified, assigned, and authorized.

How to apply

Send an initial career inquiry with your name, preferred city/state, general availability, and a brief summary of relevant experience. Recruitment will discuss the assignment and provide the approved process for any documents or required checks.

Email recruitment about this role

The button opens your email application. Do not include Social Security numbers, identification documents, private health information, or banking details in the initial email.