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TRUSTED HEARTS CAREERS

Non-Emergency Medical Transportation Driver

Provide courteous, dependable transportation to scheduled appointments and communicate clearly throughout each assigned trip.

Position overview

Provide courteous, dependable transportation to scheduled appointments and communicate clearly throughout each assigned trip. This role contributes to the service team through accurate follow-through, respectful communication, and work that stays within the approved assignment.

Approved non-emergency trips and assistance within verified authorization.

Key duties & responsibilities

  • Complete approved non-emergency transportation assignments
  • Confirm trip details, pickup timing, and vehicle suitability
  • Follow approved vehicle checks and safe transport procedures
  • Provide only the assistance you are trained and authorized to provide
  • Report delays, incidents, and unsuitable trip requirements promptly

Qualifications & experience

  • Valid driver authorization appropriate to the assigned vehicle and location
  • Driving-record and vehicle requirements established for the assignment
  • Passenger-assistance, safety, and required first-aid training

Recruitment confirms the exact education, experience, credential, screening, and orientation requirements for the assignment. Professional credentials must remain current while performing duties that require them.

Professional standards

  • Treat clients, families, coworkers, and facility teams with dignity and respect.
  • Arrive on time, follow the approved assignment, and report absences or schedule changes promptly.
  • Document completed work accurately and submit time records through the designated process.
  • Protect confidential information and use approved communication and documentation channels.
  • Report safety concerns, incidents, changes in need, or tasks outside your training to the assigned supervisor.
  • Keep required credentials and training current; participate in renewal follow-up beginning 60 days before expiration.

Work environment & practical expectations

Approved local routes and scheduled non-emergency trips. Follow site orientation, safety procedures, infection-prevention measures where applicable, and the designated escalation process. Record completed work using the approved system.

Discuss the physical activities of the assignment, including standing, travel, personal assistance, or passenger support where relevant. Perform transfers or assistance only with appropriate training and equipment; request help when needed. Essential duties and reasonable accommodations are discussed for the actual role.

Supervision & scope

Reports to: Transportation Coordinator or Operations Manager. Escalate tasks outside the assigned authority, qualification gaps, safety issues, and unresolved service concerns to this reporting contact.

This role does not independently authorize clinical assessment, treatment, or medication administration. Perform regulated tasks only if separately qualified, assigned, and authorized.

How to apply

Send an initial career inquiry with your name, preferred city/state, general availability, and a brief summary of relevant experience. Recruitment will discuss the assignment and provide the approved process for any documents or required checks.

Email recruitment about this role

The button opens your email application. Do not include Social Security numbers, identification documents, private health information, or banking details in the initial email.