Case Manager

Position overview

Coordinate assigned cases, track agreed service goals, and help authorized teams resolve access and continuity concerns. This role contributes to the service team through accurate follow-through, respectful communication, and work that stays within the approved assignment.

Assigned case management within verified qualifications and authorization.

Key duties & responsibilities

• Coordinate assigned cases within verified qualifications
• Track authorized assessments, plans, and follow-up
• Work with authorized families and interdisciplinary teams
• Maintain appropriate service coordination records
• Escalate access, continuity, or safety concerns

Qualifications & experience

• Education and experience appropriate to the case-management assignment
• Professional licensure or certification when the assigned scope requires it
• Ability to organize follow-up, collaborate, and maintain appropriate records

Recruitment confirms the exact education, experience, credential, screening, and orientation requirements for the assignment. Professional credentials must remain current while performing duties that require them.

Professional standards

• Treat clients, families, coworkers, and facility teams with dignity and respect.
• Arrive on time, follow the approved assignment, and report absences or schedule changes promptly.
• Document completed work accurately and submit time records through the designated process.
• Protect confidential information and use approved communication and documentation channels.
• Report safety concerns, incidents, changes in need, or tasks outside your training to the assigned supervisor.
• Keep required credentials and training current; participate in renewal follow-up beginning 60 days before expiration.

Work environment & practical expectations

Assigned client cases and approved interdisciplinary coordination. Follow site orientation, safety procedures, infection-prevention measures where applicable, and the designated escalation process. Record completed work using the approved system.

The role involves organized communication, record review, computer-based coordination, and timely follow-up. Site visits or travel depend on the assignment. Discuss essential duties and reasonable accommodations with recruitment.

Supervision & scope

Reports to: Designated service manager or Clinical Supervisor when clinically assigned. Escalate tasks outside the assigned authority, qualification gaps, safety issues, and unresolved service concerns to this reporting contact.

Clinical decisions, medication activity, and professional supervision must follow the applicable scope of practice, provider directions, setting authorization, and verified competence. The job title alone does not authorize a clinical procedure.

How to apply

Send an initial career inquiry with your name, preferred city/state, general availability, and a brief summary of relevant experience. Recruitment will discuss the assignment and provide the approved process for any documents or required checks.

The button opens your email application. Do not include Social Security numbers, identification documents, private health information, or banking details in the initial email.